For care
Make space for clearer human conversations.
Use interpreters and professional services where required; this product is not medical advice.
In care, many conversations are practical and human rather than clinical: a relative asking how someone slept, a carer arranging a visit, a family member abroad who wants to be part of the day. VoiceCallTranslator helps with those conversations across a language barrier. It is not a medical interpreter and must not be used as one.
Where it can help
A family member abroad talking with the carer or the care home staff who look after their parent.
A home carer and a client's relative agreeing on routines, visits and everyday needs.
Keeping a person in care in touch with relatives, in the language they are most comfortable in.
Volunteers and support workers checking in on someone between appointments.
Where it must not be used
Symptoms, diagnosis, medication, consent, test results, discharge instructions, or anything else where a misunderstanding could cause harm. Machine translation makes mistakes, and in these conversations a mistake matters. Use a qualified medical interpreter, as your organisation's rules and the law may require.
It is not a clinical system. Calls are encrypted in transit but not end to end, and it has not been assessed against healthcare privacy rules such as HIPAA. Do not use it for conversations those rules cover.
How a call works
The person arranging the call creates a room, chooses the languages and sends the link. The other person opens it in the browser on a phone, tablet or computer, types their name and joins. There is no app and no account to create.
Each person speaks their own language and hears the other translated a moment later. The transcript shows every sentence in both languages, which helps someone who hears poorly, and the original voice can stay audible underneath the translation, so a familiar voice still sounds familiar.
We never record the call.
Common questions
Can this replace a medical interpreter?
No. It is for everyday conversation. For anything clinical, such as symptoms, medication, consent or results, use a qualified medical interpreter.
Is it HIPAA compliant?
No. It has not been assessed for or designed for regulated clinical use, and calls are not end-to-end encrypted. Use it only for conversations those rules do not cover.
Does the family member need an account?
No. Only the person who creates the room signs up and pays. The person they invite joins free from the link.